Customer Engagement Analytics

Know which accounts are thriving — and which are slipping

The engagement and insights layer built for B2B SaaS. See account health at a glance, understand what's changing, and act before churn or missed opportunities surprise you.

The large middle-right panel displaying key performance metrics (Engagement score, Adoption, Frequency) and a 'Score over time' line chart.

Trusted by leading B2B SaaS teams

Clarify logo
Atlas logo
Marvelution logo
Released logo

There's a better way to stay on top of your customer health

Most teams track events — but still can't answer simple questions like: Who's at risk? Who's adopting? Who's ready to expand? Accoil fixes that.

Old Way

  • "MAU" metrics that don't reflect B2B value
  • Event streams that overwhelm instead of inform
  • Engagement measured at the user level, not the account
  • Reacting to churn after it happens
  • Guessing which accounts to focus on
  • Tools built for analysts, not operators

New Way (Accoil)

  • Account-first engagement scoring
  • Clear signals instead of manual analysis
  • Automatic detection of risk, activation, and expansion
  • Daily/weekly roll-ups delivered where your team works
  • Pricing aligned to the value you deliver
  • Insights anyone can understand, not just data people

FEATURES

Everything you need to understand and improve customer engagement

  • Engagement Scores

    Accoil gives every account and user a clear 0–100 engagement score so your team instantly knows who's healthy, who's slipping, and where to focus next — without digging through dashboards.

    Learn more →
  • Segmentation

    Build dynamic, behaviour-based segments for churn risk, activation progress, expansion potential, and more. Segments evolve in real time as customers use your product.

    Learn more →
  • Signals Feed

    Accoil turns raw behaviour into concise, written summaries that highlight key shifts in engagement, activation, and usage. Understand any account in seconds.

    Learn more →
Engagement Scores
Segmentation
Signals Feed

INTEGRATIONS

Connect with the tools you already use

Accoil fits naturally into your workflow, sending account insights and segments into the systems where your teams already work.

HubSpotSalesforceIntercomSlackSegmentPostHogAmplitudeMixpanelZendesk
See All Integrations

How Accoil works

1

Connect your data

Use your existing analytics setup — Segment, PostHog, Amplitude, Mixpanel, or direct events.

2

Make sense of engagement

Accoil turns raw usage into scores, segments, activation insight, risk signals, and summaries.

3

Act on what matters

Signals Feed, automations, and integrations take insights straight into your workflows.

How Accoil works

Switch to Accoil in under a week

You shouldn't have to guess which customers need attention. With Accoil, you get instant clarity — without rebuilding your analytics.

  • No event-counting
  • No hidden limits
  • No credit card required

On average, teams see actionable engagement insights in under 48 hours.

We believe every B2B SaaS team deserves clarity

Hi! We built Accoil because teams were drowning in product data but still couldn't answer simple questions like:

Which customers are thriving? Who's struggling? Who should we talk to today?

We believe you should be able to:

  • Understand customer engagement without being a data analyst

  • Spot churn before it's too late

  • Know when accounts are ready for expansion

  • Get signal, not noise, from your product

If that resonates with you, you're in the right place.

— Kate, Peter, Simon

Learn more about our story
Accoil logo

See Accoil in action

A 2-minute walkthrough of engagement scores, segmentation, and Signals Feed.