Signals Feed

A live feed of everything that matters in your product — delivered to your team automatically

See score changes, segment movements, activation progress, and key behavioural shifts in one simple stream.

Stay on top of what's happening with daily, weekly, or instant updates — no dashboards required.

Signals feed dashboard

Why the Signals Feed matters

Product and customer behaviour changes constantly. New users join, accounts cool off, activation stalls, adoption spikes — but most teams only discover these changes when something breaks or a renewal is at risk. Signals Feed rolls all of this into a single, predictable, team-ready update. No digging, no analysis, just the important changes delivered at the right time.

  • No more digging through dashboards
  • Important changes delivered automatically
  • Predictable, team-ready updates

Key capabilities

  • Delivered where teams already work

    Get signals directly in Slack, so your team never misses important account changes.

  • Daily and weekly roll-ups

    Start your day or week with a complete snapshot of what's changed — no dashboards, no manual review.

  • Instant alerts

    Get real-time notifications for important events like sudden score drops or key segment movements.

Delivered where teams already work
Daily and weekly roll-ups
Instant alerts

How it works

01

Accoil monitors your product usage continuously

Engagement scores, segment entries/exits, activation steps, trait changes, usage patterns, and more.

02

Identifies meaningful behaviour changes

Drops or spikes, new users, friction points, important milestones, or unusual activity.

03

Rolls everything up into a clean, readable feed

Delivered in one consolidated update, not a stream of noise.

04

Choose how you receive updates

Daily feed at 8am, weekly feed on Mondays, or instant alerts for events that can't wait.

Teams stay informed without chasing data.

Integrations & actions

Signals Feed delivers updates where your team works — no extra tools or logins required.

Slack channels

Deliver daily and weekly roll-ups directly to Slack channels.

Instant alerts

Trigger instant alerts for score drops, segment changes, or trait updates.

Team channels

Send roll-ups to team-specific channels (CS, Product, Sales).

What this unlocks

For customer success

  • Catch at-risk accounts before they go silent
  • Stay across key accounts without constant monitoring
  • Build a morning flow around actionable insight

For sales & expansion

  • See when new users join or usage increases
  • Spot expansion signals early
  • Time outreach around real activity

For product teams

  • See feature spikes or declines
  • Track onboarding friction
  • Understand behaviour across cohorts without analysis work

For leadership

  • A simple way to stay informed daily or weekly
  • Clear visibility into momentum
  • Fewer surprises during QBRs or renewal cycles

The daily feed became part of our morning routine. Our CS team knows exactly what changed — without digging anywhere.

See how Accoil works

Discover how the Signals Feed — and the rest of Accoil's features — can keep your teams informed and proactive.

  • Stay on top of account changes
  • Delivered directly to Slack
  • Daily and weekly roll-ups for your team