OpenAI + Accoil
Transform complex engagement metrics into clear, narrative insights powered by OpenAI's advanced language models.
Why this integration matters
Accoil generates all your engagement metrics and user behaviour insights. OpenAI transforms them into clear, compelling narratives that everyone can understand.
Raw engagement data tells you what happened. Natural language insights tell you the story — making it easier for Sales, CS, and Support to understand context and take action.
When you enable OpenAI-enhanced insights, your teams can:
- Convert complex metrics into clear, readable narratives
- Help teams understand engagement patterns without technical expertise
- Generate compelling account stories for targeted outreach
- Provide context-rich explanations that drive faster decisions
Whether you're reviewing insights in Accoil or accessing summaries through Intercom or HubSpot, OpenAI-enhanced analysis helps your teams act with clarity and confidence.
What you can do with this integration
Natural language insights
Transform engagement scores and activity patterns into clear, narrative explanations that tell the complete story.
Contextual analysis
Receive detailed explanations of what user behaviour means, helping teams understand not just the numbers but the implications.
Compelling account narratives
Generate clear, compelling summaries of account health and engagement that Sales can use for targeted outreach.
Accessible insights everywhere
Enhanced insights appear seamlessly in Accoil and sync to connected tools like Intercom and HubSpot.
How it works
Accoil continuously generates engagement metrics and user behaviour insights, which are always available in their original form.
When enabled, these insights are securely processed - with all user and account identifiers anonymised - through OpenAI API.
OpenAI language models generate natural language narratives and explanations, which are integrated into both Accoil interface and your connected applications like Intercom or HubSpot.
All data is anonymised before processing, and you maintain the option to use your own OpenAI API key for enhanced control.
Who this is for
This integration is ideal for teams that:
- Want engagement insights that are easy to understand without technical expertise
- Need compelling narratives for Sales outreach and customer conversations
- Value clear, contextual explanations over raw metrics
- Use Accoil with Intercom, HubSpot, or other connected tools
Why Accoil is different
Enhancement, not replacement
Accoil generates all insights natively. OpenAI enhances them with natural language clarity - you always have access to the original data.
Privacy-first processing
All user and account identifiers are anonymised before being sent to OpenAI, ensuring data privacy.
Optional API key
Use your own OpenAI API key for enhanced control over processing and costs.
Seamless integration
Enhanced insights appear naturally in Accoil and flow to connected tools without additional configuration.
Ready to get started?
Connect OpenAI to Accoil and start transforming engagement insights into clear narratives.